Storyhorse (we) are committed to protecting and respecting your privacy. This policy (together with our terms & conditions and any other documents referenced) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully as it explains our practices with regards to your personal data and how we treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Story Horse of 1-6 St. Helens Business Park, Holywood, Co. Down, Northern Ireland, BT18 9HQ.
1. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site www.storyhorse.com. This includes information provided at the time of registering on our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
(b) If you contact us, we may keep a record of that correspondence.
(c) We may also ask you to complete surveys that we use for research purposes, although you are not obliged to respond to them.
(d) Details of orders you place on our site.
(e) Details of your visits to our site including, but not limited to, traffic data, location data, resources that you access, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.
2. IP ADDRESSES AND COOKIES
We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
(a) Estimate our audience size and usage pattern.
(b) Store information about your preferences and so allow us to customise our site according to your individual interests.
(c) Speed up your searches.
(d) Recognise you when you return to our site.
3. WHERE WE STORE YOUR PERSONAL DATA
3.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information we will use strict procedures and security measures to try to prevent unauthorised access to this data.
4. USES MADE OF THE INFORMATION
4.1 We use information held about you in the following ways:
(a) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) To provide you with information, products or services that you request from us or which we feel may be of interest you, where you have consented to be contacted for such purposes.
(c) To carry out our obligations arising from any contracts entered into between you and us.
(d) To allow you to participate in interactive features of our service whenever you choose to do so.
(e) To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail, post or telephone.
4.2 If you are an existing customer, we will only contact you by e-mail with information about goods and services similar to those which were the subject of your previous orders.
4.3 If you are a new customer we will only contact you by e-mail for marketing purposes if you have consented to this. If you do not want us to use your data in this way please tick the relevant box when registering on our site. You can also change this option by selecting to update your personal details when you log into the site. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach our target audience (for example, women in post code area BT1). We may make use of the personal data we have collected from you to enable our advertisers to target a specific audience.
5. DISCLOSURE OF YOUR INFORMATION
5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.v 5.2 We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If Storyhorse or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets.
6. YOUR RIGHTS
You have the right to request that we do not use your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking the relevant boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org. Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7. ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.